TrialCard by PhaseVia
Patient expenses and reimbursements for clinical trials
A patient app and an operations platform that take trial expenses from receipt to approval, with patient identity kept at the site.
Patient app
Designed for participants of every age
Large text, guided steps and full Spanish and English support. Participants submit expenses, check where each request stands and keep track of their visits — even with a weak connection.
Patients
For trial participants
Expenses in a minute
Photograph a receipt, choose the category and send it. The request appears straight away in the site's queue.
Trip mileage
Enter the journey and TrialCard calculates the mileage allowance at the Spanish per-kilometre rate.
Clear status
Every request shows whether it is pending, approved or rejected, with the coordinator's note.
Visits and trial information
Upcoming visits, the trial calendar, a symptom diary, mood check-ins and secure messages with the site.
Sites
For site coordinators
One approval queue
Every request from your site's patients in one place, with the receipt alongside.
Receipts read for you
Amounts, dates and merchants are read from the receipt automatically and personal details are redacted.
Rule checks, not autopilot
Requests are checked against the trial's expense rules and flagged when something is off. The coordinator always decides.
Your patients, only at your site
You see your patients' identities. Nobody outside your site does.
Sponsors & CROs
For sponsors and CROs
Progress across sites
Requests, amounts, categories and turnaround by site and trial, with pseudonymous patient codes.
Budget tracking
Compare approved reimbursements with the trial budget as the trial runs.
Multi-trial, multi-site
Each trial is kept separate; each user sees only the trials they belong to.
Fits your payment process
TrialCard records approved amounts. Payment runs through your existing process.
Trust
Compliance and security
ALCOA++ audit trail
Every action is attributable, time-stamped and kept in an append-only audit log.
GDPR consent
Participants give explicit consent before any data is processed, and can withdraw it.
EU hosting and EU AI
Data, files and AI processing stay in Google Cloud in Madrid.
Role-based access
Coordinators, investigators, sponsors, CROs and administrators each see only what their role needs.